Rules & Instructions

Simply enter your 10-digit mobile number and verify via Google or dynamic login. For new users, enter your name to register instantly. No passwords or security pins are required!

Mess Wala partners with premium kitchens in your area. You can choose the exact Mess or Kitchen Hub you want to order from. Browse their menus on the homepage, or select your preferred Mess from the dropdown selector on the checkout page before confirming your plan.

Every standard 34-tiffin monthly subscription comes with **4 Free Grace Absent Days**. If you mark yourself absent for up to 4 days, those meals are rolled over safely. Any absences beyond 4 days will be counted as consumed tiffins.

Want a single meal thali? Place orders only during these official delivery windows:

• Morning Delivery: Orders must be placed between 5:00 AM and 8:00 AM.
• Evening Delivery: Orders must be placed between 5:00 PM and 7:30 PM.

If you are going out or skipping a meal, head to your **Subscription Tracker** or **History** tab and click "Pause Tomorrow". You must pause the session before delivery begins to successfully save your grace days.

Choose the payment option that fits you best. We support secure instant UPI / cards, or you can choose **Cash on Delivery (COD)** for both single thalis and monthly subscriptions. For COD subscriptions, payment can be handed over to your delivery partner on the first day.

We believe in transparency. Once you purchase a subscription or order a single thali, the Mess Owner's mobile phone number, address, and support details are clearly displayed on your active tracker page for easy delivery coordination.